Privacy Policy
Last Updated: June 19, 2026
Welcome to Elegant. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, delivery address, and other contact details.
- Payment Information: Payment details processed through our secure payment provider (Paystack). We do not store complete credit/debit card information.
- Account Information: Username, password (encrypted), and account preferences.
- Device and Usage Information: IP address, browser type, device information, pages visited, and time spent on our website.
- Communication Data: Records of any correspondence between you and Elegant.
2. How We Use Your Information
We use the information we collect for various purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, account, or our services.
- To improve our website, products, and services.
- To send you marketing communications (with your consent).
- To detect and prevent fraudulent transactions.
- To comply with legal obligations.
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third parties who assist us in operating our business (e.g., payment processors, delivery partners).
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Object to processing of your data.
- Request data portability.
- Withdraw consent.
To exercise these rights, please contact us at support@elegant.ng.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@elegant.ng
Address: Elegant, Nigeria