Terms of Service

Last Updated: June 19, 2026

Please read these Terms of Service carefully before using Elegant's website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Elegant website, mobile applications, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Services

Elegant provides a platform for buying and selling pre-owned smartphones and accessories. Our services include:

• Online marketplace for mobile devices
• Trade-in services
• Delivery and pickup options
• Customer support and assistance

3. User Accounts

To access certain features of our services, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information

We reserve the right to suspend or terminate accounts at our discretion.

4. Products and Pricing

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions or other content are accurate, complete, or error-free.

Pricing

Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

5. Orders and Payments

• All orders are subject to acceptance and availability.
• We accept payments through our secure payment processor, Paystack.
• You agree to provide current, complete, and accurate payment information.
• Prices are in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.

6. Delivery and Shipping

• Delivery options and fees are displayed at checkout.
• Delivery times are estimates and not guaranteed.
• Risk of loss passes to you upon delivery.
• Pickup options are available at our discretion.

7. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns and refunds.

8. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services for any fraudulent or illegal purpose

9. Intellectual Property

All content on the Elegant website, including text, graphics, logos, and images, is the property of Elegant and is protected by copyright and other intellectual property laws.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ELEGANT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

11. Indemnification

You agree to indemnify and hold Elegant harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of changes by posting the updated Terms on this page. Your continued use of our services after changes are posted constitutes acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: support@elegant.ng
Address: Elegant, Nigeria